Inventory Policy
At Alimox, we work hard to ensure that the products you see on our website are available for purchase. This Inventory Policy outlines how we manage stock levels, backorders, and out-of-stock items to provide a smooth shopping experience.
1. Inventory Availability
Our inventory updates frequently to reflect current stock levels. However, due to high demand, an item that appears available at the time of your purchase may become unavailable during processing. If an item is out of stock after you place your order, we’ll notify you promptly and offer options such as waiting for restock, selecting an alternative, or receiving a refund.
2. Backorders
If an item is unavailable, it may be eligible for backorder. Backordered items will be shipped as soon as they’re restocked, and we’ll inform you of the expected restock date at the time of purchase. Please note that this date is an estimate and may change.
For orders containing both in-stock and backordered items, we may ship available items right away and send the backordered items separately when they are back in stock.
3. Pre-Orders
Occasionally, we offer items for pre-order before they are in stock. Payment is required at the time of pre-order, and these items will ship as soon as they arrive in our warehouse. Once your pre-order ships, you will receive tracking information.
4. Out-of-Stock Items
If an item is permanently out of stock, we’ll remove it from our website so it cannot be ordered. Be sure to check back periodically, as we frequently restock popular items.
5. Inventory Updates
While we strive to keep inventory data accurate, discrepancies can occur due to high demand or system errors. Alimox reserves the right to cancel orders for items that are unavailable.
6. Inventory Inquiries
For questions about product availability, feel free to reach out to us before placing your order:
- Phone: (602) 579-2951
- Email: contact@alimox.com
7. Changes to Inventory Policy
Alimox may update or modify this Inventory Policy at any time without prior notice. Please review this page periodically to stay updated on any changes.